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Call for Speaker/Sponsors
For Fall LEAD Conference

The 6th LEAD Marketing Conference, scheduled for
Wednesday, Nov. 12, is now accepting speaker/sponsors.

This "virtual" conference for retailers and CPG manufacturers covers all aspects of Loyalty, Engagement, Analytics & Digital applications.

LEAD is the chance for top solution providers to speak with hundreds of manufacturers and retailers in supermarket, drug, mass, discount, convenience, and club channels. Speakers can present the ways in which their sophisticated marketing strategies and new and emerging technologies can engage shoppers, analyze their behavior, and enable trading partners to improve their operations.
 
Produced by the Shopper Technology Institute and CPGmatters, LEAD  allows 500 industry professionals to attend without spending time away from the office. Reservations for speaking slots -- which sold out at our May conference -- will close on September 30.
For more information, call 216-534-9933, write to Linda@LEADMarketingConference.com or visit www.LEADMarketingConference.com

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LOYALTY MARKETING
STI CONFERENCE
STILL AVAILABLE: The Essentials of Shopper Technology, the Shopper Technology Institute's first book. Click on book cover at right to see samples, reviews, and ordering information for the hardcover, paperback, and Kindle editions.
New Directions in Shopper Technology is the second book from the Shopper Technology Institute. Building upon the foundations of last year's Essentials of Shopper Technology, the book is divided into five sections: Shoppers, Loyalty, Engagement, Analytics and Digital and contains 19 essays on how mobile marketing, social media, sophisticated analytics, Big Data and the like are continuing to evolve.

Click on the cover at left to see samples and ordering information for the paperback and Kindle editions.
The New ‘Price’ of Consumer Data
Big Data may be flowing into your analytics team at a record
rate, but is its value flowing back out toward customers in a
meaningful way? Consumers have become used to sharing their
information with businesses, either expressly or not, in
exchange for goods, services, or even freebies. But consumers
increasingly say that they aren’t receiving fair value in return.

The possibilities for personalization and engagement have
skyrocketed – and consumer expectations are rising in tandem. “Consumer expectations are higher than they've ever been,” says Lori Bieda, Executive Lead, Customer Intelligence for SAS Americas. “When consumers give a company personal information, they want personalized offers in return, they want relevance and they want to be engaged.
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EXPERT ANALYSIS
ANALYTICS
Power Shift Continues
In Retailers' Favor: Study

The balance of power between retailers and
manufacturers continues to shift in the retailers’ favor,
says the 2014 Category Leadership Study by Kantar Retail. It found that retailers are no longer looking for manufacturers to bring them fully-vetted products and solutions. Instead, they want ideas grounded in shopper insights, and the readiness to co-create programs and innovations customized to meet the unique needs of their shoppers.

Discussion Questions:
Why do you agree or disagree with the study’s key findings? Are most CPG manufacturers delivering enough shopper insights and customized programs to satisfy retailers? Will the ability to deliver insights and programs decide winners and losers in the marketplace?
  
Here’s what the experts have to say...
read entire story
Why Retailers Need Big Data
To Remain Competitive

The Platt Retail Institute says, “It has been advanced that
retailers, as an industry, underinvest in technology.” While
small and mid-sized retailers may not have the budget to
keep up with big-box retailers, their ideas and ambitions can be just as big. Retail technology that collects mass amounts of data enables these retailers to be competitive. This data – ranging from last year’s sales numbers to current inventory turn rates to the number of times a customer visits the store in a three-month period – empowers retailers to make educated decisions that are based on their own stores’ performance. Gut instinct is no longer enough to drive business decisions.
 
Simply put, those who haven’t adopted technology that allows them to measure key performance indicators and organize data in a way that promotes methodical decision-making will fall behind the competition. Customers are already intent on shopping around for the best deal, using data to make purchasing decisions. Retailers must do the same.

So, how do they do it? Here are five steps...
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MARKET WATCH